Took my car in yesterday since the AC gave out and the engine was making a very odd noise when running. No word until 4:30 when the service guy called and said something unclear about followers (bearings?) for the belt wheels (can't remember the correct names) and that they didn't have the parts so I could pick the car up at 5.
Went down there at 5 and he had left for the day. Asked the guy who helped me if I could drive it and, after conferring with service techs, he said if you do and they fail, it's over. So why did the first guy say I could pick up my car? And the first guy never asked me to authorize the service, so they didn't order the parts and now can't until Monday and it won't come until maybe Friday. I always got good service from VW so this was a big annoyance.
Possibly getting to be time for a new car. I'd prefer not. It's only 13 years old with just under 150K miles, so it should have some life left.
Off to the airport in a few to pick up a rental car for the week.
Went down there at 5 and he had left for the day. Asked the guy who helped me if I could drive it and, after conferring with service techs, he said if you do and they fail, it's over. So why did the first guy say I could pick up my car? And the first guy never asked me to authorize the service, so they didn't order the parts and now can't until Monday and it won't come until maybe Friday. I always got good service from VW so this was a big annoyance.
Possibly getting to be time for a new car. I'd prefer not. It's only 13 years old with just under 150K miles, so it should have some life left.
Off to the airport in a few to pick up a rental car for the week.
the hands that guide me are invisible