01-04-2025, 04:04 PM
My mom issues pale in comparison to what tg & Greg have been experiencing but here’s a new one.
I’ve been struggling with Sutter Health, my mom’s provider. Her care center needed a PNR for robutussin for cough since before Xmas - we finally got that a few days ago and discovered that she had been prescribed an Rx for her frequent night peeing (she’s always had a small bladder but she’s been getting up like 8x a night and had a fall just after thanksgiving). That script was made in 2023 but I was never informed and didn’t notice it until now. I requested a refill and they said they delivered but the pharmacy said it was too old. Then the provider said there were 2 orders (there was only 1 button) so the confirmation was cancelled. Today they said it was $300 because my mom is no longer covered.
Apparently Medicare disenrolled my mom, either in august or with the turn to 2025. I spent well over an hour on the phone with 4 different reps only to be told I must call the govt on Monday. So frustrating.
I’ve been struggling with Sutter Health, my mom’s provider. Her care center needed a PNR for robutussin for cough since before Xmas - we finally got that a few days ago and discovered that she had been prescribed an Rx for her frequent night peeing (she’s always had a small bladder but she’s been getting up like 8x a night and had a fall just after thanksgiving). That script was made in 2023 but I was never informed and didn’t notice it until now. I requested a refill and they said they delivered but the pharmacy said it was too old. Then the provider said there were 2 orders (there was only 1 button) so the confirmation was cancelled. Today they said it was $300 because my mom is no longer covered.
Apparently Medicare disenrolled my mom, either in august or with the turn to 2025. I spent well over an hour on the phone with 4 different reps only to be told I must call the govt on Monday. So frustrating.
Shadow boxing the apocalypse